Managed Security Services · Colorado

Fully Managed Security, So You Don’t Have To Think About It

ESI Technologies manages your entire security infrastructure under a single ongoing agreement: monitoring, maintenance, response, and reporting. One call. One contract. Zero gaps.

What Managed Security Services Means at ESI

Most security companies sell and install systems. When something goes wrong after installation, a camera fails, an access card reader goes offline, an alarm trips at 2am. You’re on your own, calling a service line, waiting for a technician, paying for break-fix repairs.

ESI’s managed security model is different. We take ownership of your entire security environment under a single ongoing agreement. We monitor it, maintain it, respond to it, and report on it, so your team doesn’t have to.

We’re the only local integrator in Fort Collins and Colorado Springs offering a true managed security services model, not just a monitoring subscription, but a complete security partnership.

What’s Included

  • 24/7 video monitoring: trained operators watch your cameras around the clock and respond to live events
  • Alarm monitoring & response coordination: every alarm verified, every response coordinated with authorities
  • Scheduled preventive maintenance: regular system health checks, firmware updates, and component inspections
  • Priority service response: managed clients get prioritized scheduling when repairs are needed
  • Remote system management: ESI adjusts camera angles, access control schedules, and alert thresholds remotely
  • Monthly reporting: system health reports, incident logs, and maintenance records delivered to your inbox
  • Single point of contact: one ESI account manager owns your account and knows your system

Managed Services vs. Break-Fix: What It Actually Costs

The break-fix model feels cheaper until it isn’t. A single failed camera discovered after an incident, an access control panel that’s been drifting for months, an alarm that wasn’t tested since installation. These are the gaps that cost businesses far more than a service agreement ever would.

A managed security agreement converts unpredictable repair costs into a flat, budgetable monthly expense, while also eliminating the failures that cause those costs in the first place.

Who It’s Right For

ESI managed security services are built for organizations that cannot afford system downtime and don’t want to dedicate internal staff to security system management:

  • Healthcare facilities required to maintain documented system compliance
  • Multi-location retail businesses needing consistent coverage across all sites
  • School districts and universities with complex, campus-wide systems
  • Municipal and government facilities with strict uptime and audit requirements
  • Corporate offices that want to focus their team on their business, not their cameras

Request a Managed Security Quote

Tell us about your facility and we’ll put together a managed security proposal, typically within 48 hours of a site walk.

Already Have a System?

If you already have a security system installed by ESI or another company, a Managed Site may be the right fit. It covers maintenance and response for existing systems.

Ready to Stop Managing Security Yourself?

We’ll walk your facility, assess your current setup, and propose a managed security program tailored to your business, with no obligation and no pressure.